At Vani Ayurveda, we aim to provide quality products and a smooth shopping experience. Please read the following policy before placing your order.

1. Shipping Policy
Orders are shipped to the address provided at checkout.
Orders are generally processed within [7 business days].
Delivery usually takes [4–5 business days], depending on the location.
Delivery timelines may vary due to courier delays, weather, holidays, or circumstances beyond our control.
Customers are responsible for providing accurate delivery details.

2. Return Policy

Due to the nature of Ayurvedic and personal-care products, returns may be accepted only for products that are:

Damaged during delivery
Incorrectly delivered
Defective or missing from the order

Products that have been opened, used, or tampered with may not be eligible for return.

Please contact us within [10 days] of delivery with your order details and photographs of the product/package.

3. Refund Policy

Once your return or complaint is reviewed and approved, we will process the applicable refund or replacement.

Approved refunds will be issued to the original payment method, subject to applicable payment-processing timelines.

Shipping charges may be non-refundable unless the issue was caused by an incorrect, damaged, or defective product supplied by us.

4. Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order.

Once an order has been shipped, cancellation may no longer be possible.

5. Contact Us

For shipping, returns, refunds, or cancellation queries:

Vani Ayurveda
Phone: [+91 87997 74456]
Address: [House no. 178, near Adwani farm, Harkesh colony, Faridabad – 121003]

Please include your order number when contacting us regarding an order.